If McAfee has charged you an unexpected amount, charged twice, or charged after you cancelled, you are entitled to a refund. McAfee’s UK 30-day money-back guarantee covers all purchases and auto-renewal charges. UK consumer law (Consumer Rights Act 2015) also provides additional protection.
📞 Free UK McAfee help: +44-800-066-8910 — 24/7 support, no hold music.
Key Points
- Check mcafee.com → My Account → Billing History to see what was charged and when
- Common causes: auto-renewal you forgot about, price increase on renewal, duplicate charge
- For refunds within 30 days: call +44-800-066-8910 or use mcafee.com/consumer/en-gb/support
- For charges over 30 days old: contact your bank to dispute via chargeback (Visa/Mastercard)
- UK consumer rights: under the Consumer Rights Act 2015, you have rights to refunds for services not as described
- Cancel auto-renewal immediately to prevent future charges: My Account → Subscriptions → Manage Auto-Renewal
- If charged after account deletion: this is an error — call immediately with your bank statement reference
- Document all charges with screenshots of your bank statement before calling
