What to Do If Your Device is Infected with Malware | UK 2025

If your device is infected with malware, acting quickly minimises the damage. Disconnect from the internet, run a McAfee Full Scan, and follow these steps to remove the infection and prevent it spreading. Most malware infections are fully removable.

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Key Points

  • Step 1: disconnect from the internet — stops malware sending your data or downloading more malware
  • Step 2: do NOT restart your PC yet — some malware activates on restart
  • Step 3: open McAfee → run a Full Scan (not Quick Scan) to detect all infection components
  • Step 4: let McAfee quarantine and remove all detected threats
  • Step 5: restart your PC after McAfee has removed the threats
  • Step 6: run a second Full Scan after restart to confirm complete removal
  • Step 7: change all passwords from a different device (malware may have captured your keystrokes)
  • Step 8: check your bank accounts for unauthorised transactions and enable 2FA everywhere